Please review our Terms & Conditions carefully. These terms govern your use of UK ETA Portal and the specialized visa assistance services we provide.
Effective Date: April 1, 2026By accessing or using the UK ETA Portal website and services (“Services”), you agree to be legally bound by these Terms & Conditions. If you do not agree, you must discontinue use of the Services immediately.
UK ETA Portal is a professional application support platform operated by Travelgate, LTD.. We provide structured assistance to travelers applying for a United Kingdom Electronic Travel Authorization (ETA), including guidance, preparation, and submission support.
Our Services may include:
While we aim to ensure accuracy, application outcomes remain solely at the discretion of the issuing authority.
By using our Services, you confirm that you are at least 18 years old and all information provided is accurate. You agree not to:
• Submit false or misleading information
• Use the Services for fraudulent or unlawful activities
• Interfere with the platform's security or functionality
All applicable fees are clearly displayed prior to payment and may include service fees for application support and government fees. By completing payment, you agree that processing may begin immediately.
Refund eligibility depends on the stage of your request:
Granted if no processing or internal review has started. Includes duplicate payments or technical errors.
Government fee: Fully refundable
Service fee: Up to 50% refundable
Once submitted, the service is fully delivered and non-refundable regardless of the outcome.
• Refunds are assessed per applicant.
• Applies to Standard, Priority, and Express options.
• Approved refunds are issued to the original payment method.
Processing times are estimates. Delays may occur due to government procedures, inaccurate information, or additional verification requirements.
You consent to receive electronic communications including application updates and service notifications. You may opt out of non-essential emails.
Your personal information is collected and processed in accordance with our Privacy Policy. We retain data only as long as necessary for legal compliance.
Services are provided "as is". We are not responsible for government rejections, delays, or technical issues beyond our control. Liability is limited to the fullest extent of the law.
You are solely responsible for the accuracy of submitted documents. UK ETA Portal is not liable for outcomes resulting from incorrect submissions.
Our Services integrate with third-party providers (e.g., payment processors). We are not responsible for their independent policies or performance.
We reserve the right to modify these Terms. Continued use of the platform constitutes acceptance of the latest version and effective date.
These Terms are governed by applicable international laws. Any disputes shall be subject to appropriate jurisdiction as determined by law.
For inquiries regarding these Terms & Conditions:
Email: [email protected]
We aim to respond to all inquiries within 12 hours.
Start your UK ETA application now using our guided online form. It takes just a few minutes to begin.
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